Care & FAQ

Questions, answered.

Ordering

How buying works

Can I buy directly from this website?
This site is for browsing and enquiries. Add pieces to your enquiry list or send a message, and our team will confirm purity, weight, price and delivery with you directly.
Why aren’t prices shown?
Silver jewellery is priced by weight and hallmark at the day’s silver rate, plus making charges. We quote fresh on every enquiry so you always get the current price.
What do RRPL80, RC92.5, SC92.5 and KADA92.5 mean?
They are our four hallmarked collections, and the number is the silver content stated on the hallmark: RRPL80 — Payal, hallmarked 80%; RC92.5 — Payal, hallmarked 92.5%; SC92.5 — Chains & Bracelets, hallmarked 92.5%; KADA92.5 — Men's Kada, hallmarked 92.5%. 92.5% is sterling silver.
Is your silver BIS hallmarked?
Yes. We are registered with the Bureau of Indian Standards for selling hallmarked silver (certificate HM/C-8890215506), and every piece is hallmarked at a BIS-recognised assaying centre to IS 2112 : 2014. See our certificate.
Do you sell to retailers and showrooms?
Yes. See our Wholesale page for trade terms and to request the catalogue.
Can you make a custom design?
Send a photo or sketch with the collection, size and weight you have in mind. We will tell you what is possible and share a quote before anything is made.
Do you deliver outside Agra?
We deliver across India through trusted courier partners. Delivery charges and insurance are confirmed with your quote.
Size guide

Finding your payal length

Wrap a soft tape or a thread around your ankle, just above the bone. Add about half an inch for a comfortable, gently swinging fit.

Ankle measurement to payal length
Your ankleChoose
Up to 9"9.5"
9" – 9.5"10"
9.5" – 10"10.5"
10" and above11" or custom

Chain lengths

18" sits at the base of the neck, 20" just below the collarbone, 22"–24" on the chest. Tell us the length you want if it isn't listed.

Bracelet lengths

Measure around your wrist and add about 0.5"–1" for a comfortable fit. Most men wear 8" or 8.5".

Kada sizes

Our kada follow the standard Indian sizes — 2.6, 2.8, 2.10 and 2.12. Not sure? Measure the inside of a kada or bangle that fits you, and we'll match it.

Silver care

Keep it bright for years.

i.

Store it sealed

Keep each piece in an airtight pouch or box. Air and moisture cause tarnish.

ii.

Wipe after wear

A soft, dry cotton cloth removes sweat and dust before they settle.

iii.

Avoid chemicals

Put perfume and lotion on first, and remove silver before cleaning or swimming.

iv.

Go gently on oxidised

Don’t polish oxidised pieces hard — the dark finish is part of the design.

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